Dating sites complaints

5 of the biggest problems with online dating

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Millions of people around the world use online dating sites and apps. And there are many success stories of people finding love and companionship online. But as well as the successes, there are also online dating scams — and these are on the rise. Online dating scams — also known as romance scams or romance fraud — take place when someone believes they have made a connection or match through an online dating site or app — but the person they are talking to is, in fact, a scammer using a fake profile. The scammer manipulates or grooms the other person to gain their trust over time — ultimately so they can either ask them for money or obtain enough personal information about them to steal their identity.

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All ODA members should have effective and appropriate arrangements in place to deal with complaints and enquiries. Take a look at our FAQs to find out what to do if you have a complaint about a dating service. You should get in touch with your dating service. Like any other business, dating firms should be dealing direct with users seeking help or who have a complaint. Services should always offer ways of contacting them online and, perhaps, by phone. We would expect enquiries to be dealt with effectively and in a timely manner.

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Don’t Be Hooked by These 13 Dating Scams

Are you taking out a trial subscription with an overseas dating site? Then beware! Consumers take out a trial subscription with an overseas dating site in countries such as Hungary, Slovakia and Ireland. The dating site automatically converts the trial subscription into a paid subscription after the trial period and without the approval of consumers. They are therefore tied to an unwanted subscription with unwanted costs.

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